We are seeking a highly skilled and detail-oriented Vehicle Damage Assessor / Estimator to join our team. As a Vehicle Damage Assessor, you will play a crucial role in evaluating and determining the extent of damage to vehicles, providing accurate assessments for repair and insurance purposes. The ideal candidate should possess strong analytical skills, extensive knowledge of automotive systems, and the ability to communicate effectively with customers, technicians, and insurance professionals.
Key Duties
1. Vehicle Inspection:
Conduct thorough inspections of damaged vehicles to assess the extent of damage and identify repair needs.
Utilise diagnostic tools and equipment to identify both visible and hidden damages.
2. Documentation and Reporting:
Prepare detailed and accurate damage reports, including photographs, measurements, and written descriptions.
Document and catalogue all damaged components and provide estimates for repair costs.
3. Communication:
Collaborate with insurance adjusters, repair technicians, and clients to discuss assessment findings and recommendations.
Clearly communicate repair estimates and timelines to relevant stakeholders.
4. Research and Stay Informed:
Stay current on industry standards, repair techniques, and automotive technologies.
Research and analyse repair costs to provide accurate estimates.
5. Customer Service:
Assist clients in understanding the assessment results and address any questions or concerns.
Maintain a professional and customer-focused approach during interactions.
6. Negotiation:
Work with insurance companies to negotiate repair costs and ensure fair settlements.
Advocate for the best interests of the client while maintaining positive relationships with insurance providers.
What you must have
A passion for the automotive industry and previous experience of working within it. (ideally in the key disciplines of auto repair – mechanical, panel or paint).
A positive attitude and a hunger to learn and progress
Great communication skills and an ability to connect with people
Customer service skills
Hold a full driving licence
An attention to detail and a willingness to see a job to completion
Flexibility and adaptability – a willingness to get stuck in and help out
It would be highly advantageous to have
Previous experience as a Bodyshop Estimator / Vehicle Damage Assessor
Previous experience on the workshop floor of a bodyshop
Be experienced in using Audatex estimating software
An ATA qualification
Benefits
A dynamic, friendly, family company with a vibrant working culture
Extremely competitive salary
Bonus scheme
Company Perks Programme
Employee Assistance Programme
Company fuel/credit card for performance of duties
Free parking on Company premises
Uniform
Use of company equipment for work on personal vehicles
Training and development
23 days holiday per year
Flexible working
You must have the right to work in the UK to apply. We do not have the ability to offer visa sponsorships.
For an informal chat about the role please give us a call on 01295 273945 and ask to speak to Leon or Stuart.
If you would like to apply please send a CV to info@carbodybanbury.co.uk
